Meals on Wheels
Nutritious meals, delivered with care, for older people in Sydney's inner west
Inner West Meals on Wheels provides meal support to older people in the community who've been assessed by My Aged Care, whether that's a temporary arrangement while you recover from an illness or injury, or ongoing support over the longer term.
What to expect
Three steps from first enquiry to meals at your door. If you're arranging this for a parent or relative, you can do all of it on their behalf.
Register with My Aged Care
This is the first step for most people. Call 1800 200 422 or visit My Aged Care.
We make contact
Once we receive your referral, we'll reach out to you or your nominated contact with information about our service and our menu.
A short assessment
We'll spend around 10 to 15 minutes with you, by phone or in person, to tailor the service to your needs. Once you've signed the Service Agreement, deliveries can usually start within about a week
Who is eligible
If any of these sound like you, we can help — get in touch.
- Assessed by My Aged Care and referred under the Commonwealth Home Support Programme (CHSP)
- Living in a private home or an independent living unit (not residential aged care)
- Located in Strathfield, Burwood, Ashfield or Canada Bay LGA’s
- Recovering from an illness or injury, or wanting ongoing meal support
About Inner West Meals on Wheels
Meals on Wheels often gets thought of as a service just for people who are housebound and can't cook at all, but that's not the full picture. Some of our clients are recovering from surgery and just need support for a few weeks. Others still cook most nights but like having a few meals in the freezer for the days they can't. Whatever your situation, we tailor the service to what you actually need.
Meals that meet national standards
Every meal we deliver is nutritionally balanced and meets the National Meals Guidelines, whether it's one of our staple casseroles, a protein based meal, a soup, or a dessert.
Flexible, not one size fits all
Deliveries can be daily, weekly, fortnightly, or simply ordered as required, there's no minimum or maximum order. We cater for most ethnic cuisines through our continental menu, including Asian-style meals, and we can accommodate special requirements like low salt, diabetic, pureed, or vegetarian meals.
A team you can trust
Some staff hold Certificate III in Community Services and Food Safety Officer training, alongside ongoing training and webinars run by government and aged care bodies. All staff and volunteers complete Police Checks and Working with Children Checks, and we have two First Aid Officers on site. All volunteers complete mandatory training. Inner West Meals on Wheels is a Commonwealth Home Support Programme (CHSP) service, funded by the Department of Health.
Inner West Meals on Wheels service continues to be delivered under Community Action for Better Living (CABL), the approved provider of Commonwealth Home Support Programme (CHSP) funded Meals on Wheels services.
Our meals
You choose what suits you - and how often. Many people use us as a backup for the days cooking is hard, not every day.
All main and mini meals include protein, vegetables and carbohydrates. Every meal is nutritionally balanced and prepared under the National Meal Guidelines (Australian Meals on Wheels Association, 2016), reviewed by Accredited Practising Dietitians, with each meal meeting set energy and vegetable content targets.
All main and mini meals include protein, vegetables and carbohydrates. Every meal is nutritionally balanced and prepared under the National Meal Guidelines (Australian Meals on Wheels Association, 2016), reviewed by Accredited Practising Dietitians, with each meal meeting set energy and vegetable content targets.
Variety of meals
Our service offers a range of meals including main meals, mini meals, pureed meals, soups and desserts.
Frozen meals
Convenient meals you can reheat when you need them. Good for a backup supply.
Dietary options
We cater for common dietary needs including texture-modified, diabetic-friendly, and cultural requirements.
* Hot Meals only available based on individual assessment
** Prices and meal availability are subject to change without notice. Pricing applies to both Commonwealth Home Support Programme clients and private clients.
Get in touch — Meals on Wheels
Tell us a little about your situation and we’ll be in touch. All enquiries are confidential.
By sending this, you agree we can contact you about your enquiry. We’ll never share your details without your consent.
Prefer to talk it through? Many of our clients find a phone call easier — call (02) 9747 1135 and we can explain the My Aged Care step and answer any questions.
Prefer to talk? Call (02) 9789 3744, Mon–Fri 9am–5pm. Financial issues can carry stigma — a phone call is often an easier first step, and everything you tell us stays confidential.
"The service is fantastic. Dad had a heart attack and a friend suggested Meals on Wheels. It's the best decision I've ever made. I give Meals on Wheels 10 out of 10, and if I could give 100 out of 100 I would. Very happy with the service and the wonderful volunteers who deliver."
- Family member of an Inner West Meals on Wheels client
Frequently asked questions
- Support at Home program clients through My Aged Care (a private paying option may still be available, see FAQs)
- Residents of residential aged care facilities
- Meal preparation or other in-home care services (My Aged Care can advise on these)
- Areas outside Strathfield, Burwood, Ashfield and Canada Bay (we can point you towards your local Meals on Wheels service)
No, there’s a cost involved. Pricing depends on the meal type:
- Frozen main meals: $8.50
- Asian-style meals: $11.00
- Mini meals: $6.50
- Soups: $3.95
- Desserts: from $2.00
Extra charges apply in addition to the cost of meals for private clients.
No, we only provide the Commonwealth Home Support Programme (CHSP). If you’ve been assessed for Support at Home, get in touch with us directly, as a private paying option may still be available to you.
Yes. All our meals are nutritionally dense and meet the National Meals Guidelines.
No. Many of our clients are recovering from an illness or injury and only need support for a short time, while others simply like having meals available for the days they can’t cook. It’s a flexible service, not just for people who are fully housebound.
For more information, please visit our dedicated FAQs page.
Anyone aged 65 or over. 50 years or older for Aboriginal and Torres Strait Islanders. Call us on (02) 9747 1135, or register with My Aged Care on 1800 200 422 and request an assessment.
Alongside delivering meals, we carry out wellness checks with every visit, giving families peace of mind that someone is in regular contact with their loved one.
Call us on (02) 9747 1135 or email our team.
Canada Bay, Strathfield, Burwood and Ashfield LGA’s
No, there’s no delivery fee for Commonwealth Home Support Programme (CHSP) clients. Private clients will incur a delivery charge.
No. You can set up regular deliveries or order as required.
Deliveries run between 10:30am and 12:30pm, Monday to Friday. We’re closed on public holidays, but can provide extra meals beforehand to cover you.
See the full menu for pricing across our range.
Invoices are sent at the start of each month. We accept credit card, direct deposit, cheque and cash.
Our team of trained volunteers. All staff and volunteers hold current Police checks and Working with Children Checks.
Yes, just let us know if you’d prefer this.
Food safety regulations mean we can’t leave meals unattended. Contact our office and we’ll reschedule your delivery for another day.
Get in touch
Phone: (02) 9747 1135
Hours: Monday to Friday, 9am to 3pm
Delivery window: 10:30am to 12:30pm, Monday to Friday
