Stepwise Community Services — formerly Metro Assist + Cabl

Help is here for you and your community

Free and confidential support for settlement, housing, financial wellbeing, families, domestic violence and aged care, across South West Sydney.

Government funded

Legal Aid NSW partner

4,000+ people helped annually

Multilingual workers available

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Find Solid Ground

Take the Next Step

Move Forward Together

Build a Better Future

Strengthen Our Community

I need help with…

Arriving in Australia

Settlement, visa, employment

Money & bills

Debts, energy bills, loans

Renting & housing

Eviction, repairs, disputes

Family support

Programs for families and young people

Family and Domestic Violence Support

Safety, legal advocacy, court support

Meals

Meals on Wheels

Employment

Job seeking, training, dress for work

Youth

Support for young people and families

Need urgent assistance?

(02) 9789 3744

Mon–Fri 9am–5pm

1800 737 732

1800RESPECT

13 11 14

Lifeline

000

Emergencies

Walking together, step by step

Stepwise Community Services helps individuals and diverse communities navigate life’s challenges with clarity, care, and practical support. We believe that no one, and no community, should have to navigate life alone, and everything we do starts from that belief.

The name Stepwise reflects how progress actually happens - one practical step at a time. Whether someone is settling into a new country, finding safety and support, managing money pressure, or staying connected as they age, our role is to help make that next step clear. It's support, action and progress, and it's built into how we work every day.

Stepwise brings together the strengths of Metro Assist and Community Action for Better Living (CABL), two trusted organisations that between them have supported communities across South West Sydney for more than 90 years. The name has changed, but the people, the programs and the commitment behind them haven't. If you've known us as Metro Assist or CABL, you're in exactly the right place.

4,000+

people helped each year

6

service areas

30+

years in the community

20+

languages supported

Upcoming events

Not sure where to start?

Tell us what you need and we'll point you in the right direction.

Referring a client?

Find the right service and submit a referral from its page. Each form includes client consent verification.

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August 2026
Metro Assist and Community Action for Better Living (CABL) have today announced Stepwise Community Services as the new name of our integrated organisation, representing our..
.
June 2026
Metro Assist, a specialist service provider working with diverse communities for the last four decades, will commence delivery of the Families Together Program, funded by..
assistance for single mums
.
December 2025

Single mums in Sydney can access practical support through Metro Assist. Financial counselling, NILs loans, and energy bill assistance offer steady guidance during tough moments…

.
August 2026
Metro Assist and Community Action for Better Living (CABL) have today announced Stepwise Community Services as the new name of our integrated organisation, representing our..
.
June 2026
Metro Assist, a specialist service provider working with diverse communities for the last four decades, will commence delivery of the Families Together Program, funded by..
assistance for single mums
.
December 2025

Single mums in Sydney can access practical support through Metro Assist. Financial counselling, NILs loans, and energy bill assistance offer steady guidance during tough moments…

Frequently asked questions

Are Stepwise services free?

Most of our services are completely free. A small number, like Dress for Work, offer both a free and a fee for service option. Either way, there’s no cost to reach out and find out what’s right for you.

We operate across six locations in Sydney’s inner west and south west. Visit our Contact page for the full list and opening hours.

Yes. Our teams include bilingual workers across a wide range of community languages.

Metro Assist and CABL have come together as Stepwise Community Services. The programs, the people and the support you know haven’t gone anywhere, we’ve simply brought two trusted organisations together under one name so we can do more for the communities we serve.

Have a look through the “I need help with” section above, use the search bar, or get in touch directly and we’ll point you in the right direction.

Not sure where to start?

Everyone's situation is different. If you're not sure which service is right for you, get in touch and we'll help you find the support you need.